Service Call Manager
FlowGenius is an Electron desktop application designed for managing appliance repair service calls with AI-powered workflow automation using n8n integration. It features comprehensive service call management, AI-powered auto-tagging for appliance types, stale call detection, and daily service sheet generation with PDF export. The hybrid workflow system combines n8n's visual workflow designer with local fallbacks for reliability.
Project Overview
Desktop app for managing appliance repairs with AI-powered workflow automation
Key Challenges & Solutions
Challenge:
Integrating complex workflow automation in a desktop application
Solution:
Embedded n8n server directly within the Electron app with visual workflow designer, enabling one-click workflow creation while maintaining sub-second response times
Challenge:
Ensuring reliability when external services fail
Solution:
Implemented a hybrid workflow system with intelligent fallbacks - when n8n or external services are unavailable, the app seamlessly switches to local processing to maintain core functionality